Field Agent
Inspectr's Mobile Field Agent gives technicians real-time voice, video, and documentation support on site — so jobs are diagnosed, completed, and recorded correctly the first time.
Work Order #4471
Rooftop Unit — No cooling
Carrier 48TC · Installed 2016 · 2 prior failures

Technicians get real-time voice and video support tied to the asset, work order, manuals, and prior repair history.
Photos, videos, voice notes, completed steps, and closeout details are captured as the work happens.
Field activity flows back into the work order and asset record so teams are not chasing notes after the job.
Measured
20–30% of every visit is spent figuring out the problem. With the asset record in their ear, the newest tech works like the most experienced one.
How it owns the work
The site visit is where context usually gets lost — figured out on the spot, then written up from memory hours later. Here the technician gets the record in their ear, and the visit documents itself.
What it watches
How it reasons
What gets written back
What the next run knows
Every visit makes the record better.
What the technician saw and did becomes part of the equipment record — so the next diagnosis, the next PM plan and the next capital decision are all made with the field reality attached, not without it.
Step-by-step voice and video diagnostics tied to asset history
Technicians can use live video, talk through the issue, and get guided support using manuals, prior work orders, and known failure patterns.
Automatic field documentation
Inspectr documents the job in real time by capturing photos, videos, voice notes, completed steps, and closeout details.
Structured evidence that flows back into the operating record
Every job creates usable maintenance history for approvals, QA, compliance, vendor accountability, and future diagnostics.
Replaces
Technicians calling supervisors for context, incomplete closeout notes, missing photos, inconsistent field documentation, and work orders that come back with no usable history.
Who it's for