SLA & Contract Performance Agent
Every SLA miss, explained. Before it becomes a penalty.
Inspectr watches contract and SLA performance live — explaining every miss, finding the work behind it, and surfacing the action to fix it. Emerging risks are caught early, before they become another penalty.
Today
A contract manager discovers and explains misses while preparing the monthly pack.
What it costs
Days of account-management time, avoidable penalties, and corrective action that starts too late.
With Inspectr
Every miss is explained with evidence and corrective action while the work is still happening.
One piece of work
Tuesday, 06:30. Before anyone opens the SLA pack.
Before
“Three red cells in the monthly performance summary.”
Investigation still required before anyone can explain them.
With Inspectr
Tuesday, 06:30 · action list
2 jobs at risk today · owners assigned
Live work order queue
1 access delay · evidence attached
Site access log, 14 Apr
Recurring vendor miss · corrective review ready
6 months of vendor performance
The review opens on actions, not an investigation.
It doesn't wait
The work starts when the signal arrives.
- Risk emerges
- Cause traced
- Evidence assembled
- Action assigned
- Outcome learned
The pattern shows up before the penalty does.
What this is worth
Every SLA miss is explained and reconciled against its work orders before the monthly pack is built, so the review opens on an action list instead of days of investigation and avoidable penalty exposure.