Contract & SLA Agent
Inspectr watches contract and SLA performance live — explaining every miss, finding the work behind it, and surfacing the action to fix it. Emerging risks are caught early, before they become another penalty.
Every SLA miss is traced back to the work orders, timestamps, people, and patterns behind it — so the team gets the cause, not another red cell to investigate.
Inspectr identifies the corrective action behind each issue — from closing an evidence gap to fixing a recurring workflow, vendor, or operational problem — and puts the supporting evidence alongside it.
Stale work, rating mismatches, repeat failures, missing evidence, and emerging performance drift are flagged while there's still time to act.
How it owns the work
Most teams find out about a miss when the report is due. Inspectr sees it as it happens, traces it back to the work that caused it, and hands you the action before the client asks.
What it watches
How it reasons
What gets written back
What the next run knows
The pattern shows up before the penalty does.
Repeated misses stop reading as isolated incidents and start reading as a vendor, site or scope problem — with the record to support the conversation, whether that is a performance review or a contract renegotiation.
Replaces
Teams discovering misses while compiling the monthly report, manually tracing them back through work orders, assembling evidence from separate systems, and walking into client reviews with problems but no clear action.
Who it's for