Portfolio-Level Performance Dashboards

Compare operational performance across every property in your portfolio from one view.

The SLA Performance & Preventive Maintenance dashboard (Maintenance → SLA Analysis at the portfolio level) gives you a cross-property comparison of operational metrics.

Property Comparison

The Property Comparison table shows each property side-by-side with detailed metrics. This view is designed for identifying which properties need attention and comparing operational efficiency across your portfolio.

• Completion rate — Percentage of work orders closed within SLA
• Attendance rate — Percentage where first on-site response met target window
• First-time fix rate — Percentage resolved on the first visit
• Planned maintenance % — Ratio of PM to reactive work orders
• Total work orders — Volume for the selected period
• Date range — Period covered by the data

Portfolio Summary

Portfolio-level summary stats sit at the top, aggregating all properties into a single view. This is designed for executive reporting and portfolio-wide benchmarking:

• Total properties reporting — Number of properties with data in the period
• Aggregate completion % — Portfolio-wide completion rate
• Attendance % — Portfolio-wide attendance rate
• First-time fix % — Portfolio-wide first-time fix rate
• Total work order count — Sum across all properties

SLA Trend Chart

Below the table, an SLA Trend chart shows how each property's performance is tracking over time.

• X-axis — Time (monthly intervals)
• Y-axis — Percentage (0-100%)
• Lines — One per property, color-coded
• Toggle — Switch between Complete, Attend, and Preventive metrics

A healthy trend shows consistent performance at or above your target thresholds. Watch for properties trending downward or consistently below the portfolio average — these may need operational support.